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Capitual

Capitual is a payment service that combines fiat and crypto payments. Capitual is especially of benefit to users in Brazil and Europe due to it facilitating free BRL and EUR deposits and withdrawals via TED (Express Wire Transfer) and SEPA respectively. Capitual enables all users to send and receive fiat and crypto between users for free.

Capitual operate in 48+ countries (unfortunately US residents are excluded). Currently only EUR, BRL currencies are able to be withdrawn / deposited to and from a fiat account via SEPA or TED (Express Wire Transfer). USD and GBP are also supported currencies but they can only be added by exchanging other currencies / cryptos and stablecoins.

  • Currencies supported: BRL, EUR, GBP, USD
  • Cryptos supported: Monero, Litecoin, Dash, Ethereum, USDT, BUSD, USDC, DAI
  • Trade window: 24 hours
  • Signing required: No
  • Haveno buy/sell limits: 12 XMR

Where can I find out more about Capitual?

Here is a list of Capitual resources:

What countries are available for Capitual?

Capitual operates in 48+ countries (US residents are excluded). Fiat on/off ramps are free for users in Brazil and Europe.

What currencies are available for Capitual?

Multiple currencies are supported, these are:

  • EUR
  • BRL
  • USD
  • GBP

Currently only EUR and BRL are the ones that are able to be withdrawn / deposited to and from a fiat account via SEPA or TED (Express Wire Transfer).

USD and GBP can be added in the app by exchanging other currencies / cryptos.

Stablecoins; BUSD, USDT, USDC and DAI can also be deposited and used to send / receive payments.

What is the maximum trading duration for Capitual?

The maximum trade time is 1 day. Generally Capitual transfers will be completed instantly.

What is the maximum XMR limit for an Capitual trade?

12 XMR

Is Capitual a payment method that can be signed?

No, Capitual accounts do not require signing.

How do I add Capitual as a payment method in Haveno?

It is easy to add your Capitual account to Haveno.

  • Go to the top menu in Haveno and select Account.
  • Then select National Currency Accounts.
  • Click add new account
  • Select Capitual
  • Complete the details
  • Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Haveno (this will be visible only to you, for example: Capitual - João da Silva)
  • Click save new account

Make sure all the details are correct when you add.

What are CapCodes?

Transfers take place using CapCodes. CapCodes are like coupon codes you can generate at any time and use it to transfer funds.

CapCodes are an electronic cheque system that makes it possible to store amounts of money, precious metals or cryupto-currencies in a short code, easy to be written down, that can be written in a piece of paper to make transactions even when you are not connected to the internet.

When you generate a CapCode, you get a voucher (coupon code) that you must take note (don’t worry: it’s always possible to recover a CapCode that you have lost!). Such code stores funds in any of the currencies supported by Capitual, and you can share it with someone else, allowing the payment in any of these currencies. It’s needed to have a Capitual account to redeem a CapCode.

After generating a CapCode, the amount gets “locked in”, and is already deducted from your balance. If you have given up or will no longer need to use the CapCode, you can redeem it yourself, onto your own account. It’s also possible to track, from your account, whether a CapCode has already been redeemed.

CapCodes are only available when accessing your account using a computer.

How do I buy XMR with my Capitual account?

You can buy XMR with Capitual on Haveno in 2 waysː

  • Make an offer to buy XMR on the BRL, EUR, GBP, or USD market.
  • Take an offer to buy XMR on the BRL, EUR, GBP, or USD market.

When the offer is confirmed Haveno will provide you with the XMR Sellers Capitual details for you to complete the payment. You should send payment immediately and confirm you have done so in Haveno by clicking 'payment started'.

If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account.

Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet.

How do I sell XMR with my Capitual account?

You can sell XMR with Capitual on Haveno in 2 waysː

  • Make an offer to sell XMR on the BRL, EUR, GBP, or USD market.
  • Take an offer to sell XMR on the BRL, EUR, GBP, or USD market.

When the offer is confirmed Haveno will provide with the XMR Buyer with your Capitual details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'.

Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back.

Are there any limits for me to be aware of when using my Capitual account?

Unconfirmed accounts have a fixed transfer limit of US$ 9,999.00. As this limit is reached, the account must be confirmed for continued usage.

Are there any fees for me to be aware of when using my Capitual account?

There are a few fees to be aware of when using your Capitual Account. Almost everything is fee free apart from crypto withdrawals. Here is a table showing fees correct of September 2021:

  • Description Fee
  • Transfer fiat to other users Free
  • Transfer crypto to other users Free
  • Deposit BRL or EUR Free
  • Withdraw BRL or EUR Free
  • Deposit crypto Free
  • Withdraw crypto XMR 0.0001, LTC 0.01, DSH 0.01, ETH 0.01, USDT 0.50, BUSD 0.50, USDC 0.50, DAI 0.50